111 Service - If you need urgent medical care when the surgery is closed please dial 111. Please refer to the opening times when we are closed section. If you feel you need to see a GP today we will ensure that you are able to discuss your concerns with a clinician.

Pharmacy First Scheme - Doctors’ appointments aren't always necessary. Think Pharmacy First for people with certain minor ailments and conditions. For more information please refer to our latest news page.

New Patient Registrationreception-pic.jpg

In order to register with our practice, please use the boundary map or check with our reception staff to ensure you live within the practice catchment area. If this is the case, you will need to bring your NHS medical card, or if you have misplaced your card, you can simply complete a registration and new patient health check form. You can download copies using the links below.

To complete the form you will need the following information:

  • Full name, including previous names
  • Date and place of birth
  • Last address (including postcode)
  • New address and post code
  • Last name and address of your previous doctor (this is essential)
  • NHS number - if not known please contact your previous doctor

All registrations need to be acompanied by a completed new patient health check questionnaire and, if needed, you will be invited to attend a new patient health check.

Please print off a Registration Form, New Patient Heath Check Form, Patient Contact Details/Online Services Form and a Summary Care Record consent Form, fill them out and bring it in with you on your first visit to the practice.

pdf Registration Form (GMS1 Form) - Remember to also fillout the forms below.

New Patient Health Check Questionnaire Forms

pdf  Aged 16 years and above         pdf  Aged 0-15 years

pdf Supplementary Patient Registration Form for Care Home Patients

pdf Patient Contact Details / Online Services Form

pdf Summary Care Record Consent Form

pdf Help Us to Help You

Third Party Consent

pdf Consent / Permission to Disclose Data to a Named Third Party

GP2GP Record transfer

Heath Lane Surgery utilises the GP2GP facility for the transfer of all patient records between practices, when a patient registers or de-registers (not for temporary patients). This means we request medical records electronically from your old practice or send electronically to your new practice. 

Guide to GP Services

The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them.  You can download the guide below.

pdf A Patient Guide to GP Services

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website