Noticeboard

111 Service - If you need urgent medical care when the surgery is closed please dial 111. Please refer to the opening times when we are closed section. If you feel you need to see a GP today we will ensure that you are able to discuss your concerns with a clinician.

Pharmacy First Scheme - Doctors’ appointments aren't always necessary. Think Pharmacy First for people with certain minor ailments and conditions. For more information please refer to our latest news page.

Welcome to Heath Lane Surgery

Welcome to our website. We hope to use this site as a way of presenting all our patients with an up-to-date resource for all information relating to our practice, the staff and the services we provide. We aim to keep it current with any news and developments. We also hope you will use this website as a useful source for other health- related information.

Our easy to use format has the added benefit of several online functions, shown at the bottom of this page.

If you are new to the area, have a look at our opening times; the practice does not cover all of the Hinckley area therefore please use the link, Our catchment area to check. Please download a registration form and come and see us.

Keep Antibiotics Working

Taking antibiotics when you don’t need them puts you and your family at risk keep antibiotics working

Take your doctor’s advice

Taking antibiotics encourages harmful bacteria that live inside you to become resistant. That means that antibiotics may not work when you really need them. This puts you and your family at risk of a more severe or longer illness. Take your doctor or pharmacist’s advice.

TELEPHONE LINES ARE BUSY - Please be aware we are experiencing a high volume of telephone calls. If possible please make use of our Online Services to order repeat medication or to book or cancel appointments.

Well Pharmacy next door to the surgery are operating reduced opening hours with a one in one out policy, this is to allow them to operate safely and provide the best service they can for as many patient as possible during this difficult time. The Surgery has no affiliation with the Pharmacy, Please do NOT contact the Surgery regarding questions relating to the Pharmacy including opening hours or whether a prescription is ready for collection.

You can however email the Pharmacy directly at hc200520@well.co.uk

COVID-19 Privacy Notice
Supplementary LLR COVID-19 Privacy Notice

Heath Lane Surgery Privacy Notice

Your Health in Safe Hands

The team are here to provide all patients with a professional and caring healthcare experience in friendly and professional surroundings. With discretion and confidentiality guaranteed your welfare is safe, secure and in good hands.

Please view our Mission Statement.

Please view our Patient's Charter.

Please have a look around our website, we would welcome your feedback. We can use your thoughts to improve our online service and further develop the website to make it more useful for our patients.

Further information has been produced by our patient participation group in our patient information leaflet.