111 Service - If you need urgent medical care when the surgery is closed please dial 111. Please refer to the opening times when we are closed section. If you feel you need to see a GP today we will ensure that you are able to discuss your concerns with a clinician.

Pharmacy First Scheme - Doctors’ appointments aren't always necessary. Think Pharmacy First for people with certain minor ailments and conditions. For more information please refer to our latest news page.

EMPOWER - Self-Referral For Patients with Type 2 Diabetes

From 1st October 2017 EMPOWER launched a self-referral process for patients with Type 2 Diabetes. Patients are now able to use an online booking service via the website,  where they can select the most appropriate location, venue and timing and book their place.

The online booking system provides a quick and convenient way for patients to book onto the programme, as well as giving them more choice than ever before when it comes to the date, time and location of the programme.

Helps put you in control of long term conditions

A new way of learning about long term conditions that puts you in control


The Sound Doctor is a website developed to help you understand health conditions better so you can take control, cope well at home and get the most out of your life. 

There are more than 60 short films for each condition on the website, where you will learn from experts and patients and it’s organised to make learning easy. There is also a chat forum for you to share your experiences with other people.

How to get started:-

  • Send an email to with the name of your GP and practice and the condition you would like to access
  • You will be provided with a link to click on which will take you to Login page
  • Fill in user name and make up a password


The Sound Doctor - Dementia_W Leicestershire_WEB.pdf

The Sound Doctor - Short Intro from TheSoundDoctor on Vimeo.

The Pharmacy Song from TheSoundDoctor on Vimeo.

New provider of Non-emergency patient transport

From 1 October 2017 TASL took over the responsibility of providing non-emergency patient transport in Leicester, Leicestershire and Rutland.

Non-emergency patient transport Patient Leaflet

Paracetamol prescribing requests from Nurseries and Schools

Please see below an email sent to all Practices within Leicestershire, Leicester and Rutland regarding paracetamol prescribing requests from Nurseries and Schools, also please see the letter template in the link below.

Sent to all LLR Practice Managers and GPs

Email sent on behalf of Dr Nainesh Chotai, LMC Chair

Dear Colleague,

The LMC continues to get enquiries from practices about inappropriate requests for paracetamol prescribing from nurseries and more recently from schools.

Parents are being told to get a prescription from their Doctor on the basis that paracetamol will be not be administered to a child without a prescription.

This is causing unnecessary nuisance to practices and putting parents in a difficult situation.

Attached is a letter (which is also available on the LMC website) which can be given to parents to hand on to the appropriate education establishment.

By having a consistent approach across Leicester, Leicestershire and Rutland hopefully we can stop this unnecessary waste of GP time and this unnecessary burden on parents.

I have also written to the Director of Education on this matter in the hope he can influence schools to behave appropriately.

Best wishes and Kind regards,

Dr Nainesh Chotai

LMC, Chair

Letter Template to be given to appropriate education establishment

Help yourself!

There are many ways you can control yours and your family's health at home or by a range of local services.

Ask yourself these simple questions below and watch the video for a guide to keeping you and your family healthy.

  • Do you have all the medicines you need in your medicine cabinet/first aid kit? 
  • Do you use your local pharmacy as much as you could?
  • Do you know when you can expect to feel better?
  • Do you know how to care for common illnesses at home?
  • Do you take your medication properly?
  • Do you know who to call or where to go for further advice?

Your Health Information on WLCCG Website

Making the most of a visit to your GP

A guide for those on the Autistic Spectrum

If you or someone you are caring for has autism there are some simple steps you can take to make it easier to access your GP.  The document link below outlines what steps to take to make the most of a visit to your GP.

RCGP How to make the most

Dental Problems Book an Appointment with a Dentist

GPs and practice teams should make themselves aware of in hours and out-of-hours dental services available locally to manage urgent and emergency dental conditions. This may include NHS Choices, NHS 111, local dental access centres and local NHS dentists.

GPs should not attempt to manage a condition requiring dental skills unless they have the appropriate training and expertise. Both the civil courts and the GMC require doctors to have appropriate skills for any treatment they offer.

If a patient asks a GP to supply an NHS prescription the GP must refuse unless they are sure they are able to accept sole responsibility for that prescribing decision (see health circular EL(91)127 at annex 2). If a legitimate need for an NHS prescription cannot be established, under paragraph 39(1) of contractual terms (see annex 1), it should not be provided.

We advise you to seek an appointment with a dentist before making an appointment to see a GP if you are suffering from possible dental problems.

QuitReady here to help if you are ready to quit smoking


Over the past 12 months, around 3,000 people have given up smoking in Leicestershire.

Now, from today (Jan 3), the county council’s new Quit Ready service is up-and-running for people who want to add their name to the welcome statistic.

Quit Ready Leicestershire offers free and confidential text, phone and web chat advice and, for more details, visit or call 0345 646 66 66.

Councillor Ernie White, the county council’s cabinet member for health, said: “Quitting smoking is often the single, most effective way of improving health and preventing illness, which are our key priorities. Our smoking rates are lower than the national average which is encouraging news, but we’d like to further reduce the figure.”

Advisors from Quit Ready Leicestershire will be in touch - via telephone, text message, web chat or email - to offer support on a weekly basis during the 12-week programme to ensure people have the best possible chance of staying smoke-free. The service runs from Mondays to Fridays (9am to 7pm) and on Saturdays (10am-2pm).

Quit Ready service manager Zaheera Chatra said: “The new year is the most popular time for people to quit smoking. Around half a million people will attempt it, and evidence shows they are four times more likely to stop smoking through support and pharmacotherapy.

"There is also a lot of evidence that, within a very short period of time, people quitting smoking start to notice improvements such as improving senses of taste and smell, easier breathing and more energy."

The new service also acknowledges the significant increase in the use of e-cigarettes,which the service doesn’t provide, but behavioural support is on offer to people who use e-cigarettes.

People can also self-refer using the online contact form found on the website and the service is particularly keen to support women who are pregnant, or people who have other health problems.

In 2015, smoking rates in Leicestershire stood at 17.4 per cent of the county population, no different to the national average of 16.9 per cent.

There were 2,725 deaths in Leicestershire between 2012 and 2014 which are attributable to smoking, more than the next six causes of premature death combined. That figure is better than the England rate.

Ear Syringing / Ear Care

Please Click HERE to download our Patient Information Leaflet

Sleeping Problems?

Insomnia Treatments

Insomnia is a common problem both as a symptom of other common mental health problems and as a problem in its own right. The Let’s Talk Wellbeing service provides psychological treatments for common mental problems including anxiety disorder and depression. These treatments can be delivered at a low cost and without some of the side effects of hypnotic drugs such as confusion and risk of falls. Patients can present with symptoms to their GP or self-refer to the scheme using Leaflet HERE. Website is an online resource providing information on health, lifestyle, disease and other medical related topics in the form of comprehensive leaflets available to read online or download and print.

Childhood & Wellbeing Booklet

The link below is for the latest electronic version of the Childhood and Wellbeing booklet for new mum and / or parents of young children.

Click HERE for the Booklet

Leicestershire Weight Management On Referral

As part of the weight management services commissioned by Public Health there is now a single point of access for patients suitable for weight management groups, who can be contacted on 0116 2227192.

Leicestershire Nutrition and Dietetic Service offers access via a referral from a GP or Practice Nurse to free NHS weight management groups with healthy eating and fun sports activities run by dietitians and local exercise instructors. 

The following options are available to patients free of charge:

Weight Watchers - for non complex patients aged 16 years plus with a BMI between 25-30kg/m2. referred patients can access vouchers to attend 12 weight watchers sessions.

FLiC (Family Lifestyle Club) - This is a 8 week programme including lots of fun activities around food and doing more physical activity for families with heavy children aged 8 - 13 years.

Leap (Lifestyle, Eating and Activity Programme) - for patients aged 18 years plus

 If you would like more information about this service please click on the link below or ask to speak to a GP or Practice Nurse.


Cancer Survivors Companion - books available to borrow please ask at reception

The 'Cancer Survivors's Companion' is a book written by Dr Frances Goodhart & Lucy Atkins, it gives practical ways to cope with your feelings after cancer.  If you would like to borrow a book please ask a reception.


Please find some helpful information sent to us by the WLCCG and LLR GP lead for Autism.

Leicestershire County Councils - Top tips for diagnosing, supporting and meeting the needs of people on the autistic spectrum.

Autism - Top Tips information

Leicestershire Autism Information Hub - offers a range of support and resources you can contact our new information service to see what support and resources are availble to you by telephoning 0808 800 0125 or

Leicesterhire Autism Information Hub poster

WLCCG Care Planning Patient Information Leaflet

If you or someone you care for would like to consider planning for your future healthcare please discuss this with the Doctor or Nurse at your next appointment.  They will be happy to guide you on how we at the surgery can help you to plan your care.  Please mention this patient leaflet when you come in.

WLCCG Care Planning Patient Information Leaflet

Named Accountable GP for all Patients 

From April 1st 2015 the Government have directed that all patients, including children, must have a "named accountable GP". This GP will take lead responsibility for the co-ordination of services that the practice is responsible for providing.

When you registered at this practice you will of received a medical card with your named GP printed on it. If you are unsure who is your named GP, please ask at reception.

This does not mean that this GP is the only GP you can see, you are still free to choose a GP of your choice.

If you have any questions, or wish to discuss this further with us, please contact us on 01455 844431 or ask at reception.

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